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    Free elearning conference tomorrow (3-25-14)

    The Office of Distance Education and eLearning at Ohio State University invites anyone to attend their annual conference through a live stream tomorrow Tuesday, March 25th.  Their conference theme this year is Create-demonstrating how technology makes creating more collaborative.  No registration required and no fees to attend!  Learn about everything from Creating a Motivating and Engaging Online Learning Module  to Mobile Gamification or Metaliteracy and Digital Storytelling.  Sessions run from 9am-4:30pm.  Check out the schedule at the link below.

    Innovate Create Conference-Live Stream

    Select the Video Link to view the Live Stream of the session(s) or Caption Link to view the stream with captions.

    via Technology http://bit.ly/1jmLrD9

    Posted on Monday, March 24th 2014

    Evaluating Plagiarism software

    Is plagiarism an issue for you in your classes?  Would you like to have assistance in identifying plagiarism and educating your students about plagiarism?  The Faculty IT Advisory Council is beginning to evaluate the need for plagiarism software at Washburn.  At the last FITAC meeting on March 13th, a representative from Turnitin demonstrated their product for us and recorded that demonstration.

    You can access the recorded demo here:   Turnitin demo for Washburn.

    We would love to hear your thoughts about this product and the need for plagiarism software at Washburn.  Please either respond to this post or contact your FITAC representative to provide your feedback.

    FITAC members
    Rusty Taylor – (Applied Studies)
    Rosemary Walker – (School of Business)
    Takrima Sadikot – Biology (Sciences)
    David Pownell – (Education)
    Sharla Blank – (Social Sciences)
    John Christensen – (School of Law)
    Elise Blas – Mabee Library
    Azyz Sharafy – Art (Fine Arts)
    Jeanne Catanzaro - (School of Nursing)
    Floyd Davenport – CIO/Director ITS)
    Vaness Steinroetter - English (Humanities)
    Margaret Wood (C-TEL)

    via Technology http://bit.ly/1dincmS

    Posted on Monday, March 24th 2014

    Mediated Classroom support

    Remember to contact ITS support at extension 3000 or support@washburn.edu for any questions or concerns about Mediated Classroom equipment.

    Classrooms continue to be funded for improvements.  Before the spring 2014 semester began, new projectors were installed and improvements made into the following classrooms:

    Carnegie 300, Carnegie 306, Garvey 218, Garvey 220, Morgan 16, Morgan 381, Petro 221, Petro 226, Stoffer 105, Stoffer 311, and Stoffer 316.

    With the coming Morgan Hall renovation, new classroom spaces were outfitted with equipment from that building to accommodate classroom needs.  Those locations include:  Petro 110A, Morgan 376, and Art 112.

    We also anticipate and plan for more mediated classroom upgrades in the coming year.  Look for more improvements soon.

    Contact support@washburn.edu or 670-3000 for Mediated Classroom support.

    For more details about Mediated Classrooms:


    We hope your semester is off to a great start!

    via Technology http://bit.ly/1jw5uLk

    Posted on Monday, February 17th 2014

    Email Tips – Creating a Contact Group

    1. On the Navigation bar, click People.
    2. People
    3. Under My Contacts (on the left), pick where you want to add the contact group.
    4. Click Home > New Contact Group.
    5. On the Contact Group window, in the Name box, type a name for the group.
    6. Click Add Members.
      Add Members
    7. Find and double-click each member until they are all listed in the Members box
    8. Click OK
    9. Click Save and Close.

    via Technology http://bit.ly/1iSVfkK

    Posted on Thursday, February 13th 2014

    Email Tips – Junk Email

    There is a new junk email (also known as spam) filter with Office 365. You will find all your filtered mail in a folder called “Junk Email”.

    The following steps are how you can help Outlook 2013 learn which messages should not be marked as junk:

    1. Select the Junk Email folder
    2. Look through the messages
    3. If you find a message that shouldn’t be junk
      1. Select the message
      2. On the Home tab, click Junk
      3. Select Not Junk
      4. If you want to always receive email from the sender, click OK
      5. If you don’t always want to receive email from the sender, uncheck “Always trust…” and click OK
      6. Repeat

    The following steps are how you can help Outlook Web App learn which messages should not be marked as junk:

    1. Select the Junk Email folder
    2. Look through the messages
    3. If you find a message that shouldn’t be junk
      1. Select the message
      2. Click in the upper right of the message
      3. Select mark as not junk
      4. Repeat

    via Technology http://bit.ly/NGpfG9

    Posted on Thursday, February 13th 2014

    New semester, new scams

    We’ve investigated of a couple of aggressive new scams already this spring, and given that we’re going into tax season – a favorite time of year for scammers – we’re bound to see many more.  I wanted to provide some information on what seems to be popular this year.

    E-mails and calls where the person at the other end seems to already have a lot of personal information about you are increasingly common.  The Target breach in December was a particularly high profile event where personal information of some 70 million customers was compromised, though it’s consistent with malicious hackers increasingly targeting personal information more broadly.

    Phone scams

    A Washburn student has already reported a fake tech-support call where the caller knew her personal cell phone number and e-mail address and addressed her by name when she answered the phone.  The caller claimed to be from “Premier Technical Support” and repeatedly told her that her Washburn.edu e-mail was compromised (it wasn’t) and that she needed to get on her computer so they could remotely connect and fix it.  Fortunately she didn’t do so and instead did the right thing and called ITS User Services at 785.670.3000 about this. The scammers called back repeatedly to try to get her to give them access to her computer.  That’s unusually aggressive for such scams and we are working with Washburn Police on that case.

    Similar fake tech support calls are increasingly common and regularly feature callers claiming to be from Microsoft and other well-known companies.



    The IRS reports there are scam calls where the caller ID is forged appears and to be coming from the IRS.  Additionally the caller may have significant personal information, including the last 4 digits of your Social Security Number.


    These sorts calls can be particularly disconcerting and/or convincing.  The FTC has advice and a means to report such scams if you’ve been taken advantage of  at the link below:


    E-mail Scams

    We’ve also had a staff member report getting a suspicious e-mail from a company they had an existing working relationship with.  This company’s e-mail had been compromised and the hackers were sending realistic-looking e-mails to their customers with links purportedly to important files shared via Google Docs.  Instead the link was being used to harvest the user’s Gmail address and password as well as attempt to compromise their computer.

    I’ve also previously posted about dangerous new malware delivered via e-mail called CryptoLocker.  This software encrypts your important data and holds it for ransom:


    If you have questions or concerns regarding suspicious e-mails or calls, feel free to contact ITS at 785.670.3000 or support@washburn.edu.  We’ll be happy to work with you.

    via Technology http://bit.ly/1l1TSEp

    Posted on Thursday, January 23rd 2014

    Office 365 Spam Filtering and E-Mail Routing Changes

    ITS has removed e-mail routing through the old Washburn mail system.  E-mails to @washburn.edu addresses are now being delivered directly to Microsoft Office 365.

    For the most part, this change will not be noticeable to you.  Key changes:

    • E-mail spam filtering is no longer being done via the Barracuda Spam firewalls
    • E-mails will no longer arrive with [SPAM] or [POSSIBLE SPAM] headers
    • You will no longer receive e-mail quarantine reports (with a possible exception of a last one for today)
    • Spam filtering is being perform by Microsoft Office 365 anti-spam systems and suspected spam is delivered to your “Junk Email” folder

    Let us know if you have any questions.  We’re preparing additional guidance on managing your spam settings and will publish that shortly.  Microsoft documentation on spam management in Office 365 can be found at this link:


    Questions or problems, please contact ITS User Services at support@washburn.edu or by calling 785-670-3000.

    via Technology http://bit.ly/1iPT5lu

    Posted on Tuesday, January 14th 2014